Privacy Policy

Privacy Policy
Introduction
Welcome to havensa.co.za (the “Website”). Havensa (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect
We may collect and process the following data about you:

Personal Data
Contact Information: Name, email address, telephone number.
Account Information: Username, password, and other registration information.
Payment Information: Credit card details or other financial information (processed by third-party payment processors).
Non-Personal Data
Usage Data: Information about how you use our Website, products, and services.
Technical Data: IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
How We Use Your Information
We use the information we collect in the following ways:

To Provide and Manage Services: Including processing transactions, managing accounts, and providing customer support.
To Improve Our Website: Analyzing data to understand how our Website is used and to enhance user experience.
To Communicate: Sending updates, newsletters, and promotional materials that may be of interest to you.
To Comply with Legal Obligations: Ensuring compliance with applicable laws and regulations.
Disclosure of Your Information
We may share your personal data in the following situations:

With Service Providers: We may share information with third parties that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Security of Your Information
We use administrative, technical, and physical security measures to protect your personal data. While we strive to protect your information, we cannot guarantee its absolute security.

Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:

Access: You have the right to request copies of your personal data.
Correction: You have the right to request that we correct any information you believe is inaccurate.
Deletion: You have the right to request that we delete your personal data, under certain conditions.
Restrict Processing: You have the right to request that we restrict the processing of your personal data.
Object to Processing: You have the right to object to our processing of your personal data.
Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise these rights, please contact us at: info@havensa.co.za.

Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance your browsing experience. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Landline : 012 377 0979
Mobile : 079 991 4445 / 082 560 8278
Email address : info@havensa.co.za
Physical Address:563 Luderitz Street, Booysens
Unit 19 Hillview Industrial Park
Pretoria
0082